FAQ.
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FAQ
Frequently Asked Questions
At My Car Tow, we offer a complete range of professional car towing services in Dubai, designed to cover any roadside emergency you might face. Our services include:
- Emergency roadside assistance for breakdowns, battery failures, and lockouts
- Flat tire replacement and repair on-site
- Battery jumpstart and replacement using premium-quality batteries
- Car towing across Dubai, from city streets to highways and even remote desert roads
- Motorcycle towing with specialized equipment to keep your bike safe
- Luxury and exotic car towing with white-glove service and full insurance coverage
We aim to not just tow vehicles, but to restore peace of mind. Whether you’re stranded in rush hour traffic or facing a flat tire late at night, our goal is to help you quickly, safely, and professionally.
We understand that every minute feels like an hour when you’re stuck on the road. That’s why we focus on rapid response times throughout Dubai. On average, we can reach most areas in 30 minutes or less, thanks to our network of local drivers and strategically placed tow trucks.
Our team is familiar with Dubai’s busy roads, whether you’re near Sheikh Zayed Road, Downtown Dubai, Jumeirah, or even the outer desert highways. Once you call us, we immediately dispatch the nearest available tow truck to your location — no delays, no excuses.
Yes! We’re proud to offer 24-hour emergency towing services in Dubai, operating 7 days a week, 365 days a year. Car trouble doesn’t follow a schedule, and neither do we. Whether you experience a sudden breakdown at 2 AM or need assistance during peak rush hour, My Car Tow is always ready to help. Our commitment to being available anytime has made us one of the most trusted names in Dubai’s towing industry.
Absolutely. We know that luxury and exotic cars require specialized handling and care — and we take that responsibility seriously. Our team is trained in luxury car towing in Dubai, using premium, well-maintained equipment like flatbed trucks and soft straps to ensure zero damage during transport.
Whether you own a Lamborghini, Ferrari, Rolls-Royce, Bentley, Porsche, or any other high-end vehicle, you can trust us to deliver white-glove service. Plus, all luxury tows are fully insured for added peace of mind.
If your car battery dies, don’t panic or try to flag down strangers — just call My Car Tow. We provide on-the-spot battery replacement services in Dubai, meaning our technicians will come directly to you, check your battery, and replace it if needed.
We only use high-quality batteries suitable for Dubai’s extreme climate, ensuring that your car will perform reliably once we’re done. And the best part? You won’t need to tow your car to a garage — we’ll handle it all on-site, saving you time and hassle.
Yes, we do! A flat tire can ruin your day, but with My Car Tow’s flat tire replacement services in Dubai, help is never far away. Our technicians arrive fully equipped to handle punctures, tire changes, or even full replacements on the spot.
We assess the condition of your tire and offer the best solution to get you back on the road quickly. Whether it’s a simple spare tire swap or a more complex repair, we’ve got you covered.
We believe in transparent pricing with no hidden costs or surprise fees. The exact towing price in Dubai depends on several factors, including:
- Type of vehicle
- Type of service (towing, battery replacement, tire change, etc.)
- Your location and the distance to the destination
When you call us, our team will give you a clear, upfront quote before dispatching a truck, so you know exactly what to expect. We prioritize fair pricing because we want you to trust us not just once — but every time you need help.
Requesting help from My Car Tow is simple and hassle-free:
- Call us at [Insert Phone Number] — our team is available 24/7.
- Share your location and issue — tell us whether you need towing, a battery jump, tire change, or other service.
- We dispatch help immediately — you’ll get an estimated arrival time, and our technician will contact you en route.
You can also contact us through our website if you prefer. Either way, we’re committed to fast, efficient service.
Yes! We’re one of the few companies offering specialized motorcycle towing in Dubai. We know motorcycles require careful handling to avoid scratches or tipping over, so we use equipment like wheel chocks, soft straps, and dedicated bike carriers. Whether you ride a sport bike, cruiser, or scooter, you can count on us to transport it safely.
We stand out for a few key reasons:
- 24/7 availability, no exceptions — when others are closed, we’re on the road.
- Expert team — our technicians are trained, certified, and highly experienced.
- Fast response times anywhere in Dubai — we know the city like the back of our hand.
- Special care for all vehicles — from everyday cars to luxury brands.
- Transparent, upfront pricing — no hidden charges, ever.
Most importantly, we treat every customer with respect and urgency, because we understand that when you’re stranded, you need more than just a tow truck — you need a team you can trust.
We proudly serve all major areas of Dubai, including:
- Sheikh Zayed Road
- Downtown Dubai
- Dubai Marina
- Jumeirah and JBR
- Al Quoz and Al Barsha
- Business Bay
- Arabian Ranches
- Mirdif
- Dubai Silicon Oasis
- Desert highways and outskirts
No matter where you are, My Car Tow is ready to reach you fast and get you back on track.
Yes, we are a fully licensed and insured towing company in Dubai. We operate under all required local regulations and industry standards. Our insurance covers our team and equipment and your vehicle, giving you total peace of mind when you call us for help.
We handle a wide range of vehicles, including:
- Sedans, hatchbacks, and SUVs
- Motorcycles and scooters
- Luxury and exotic cars
- Small commercial vehicles (upon request)
Whatever you drive, you can count on My Car Tow for professional handling and safe transportation.
Safety is the top priority if your car breaks down on a Dubai highway or desert road. First, turn on your hazard lights immediately to alert other drivers. Move your vehicle to the shoulder or a safe area away from traffic. Stay inside the car if it’s unsafe to exit, especially on busy highways like Sheikh Zayed Road.
Next, call My Car Tow immediately for professional roadside assistance in Dubai. We are highly experienced in handling highway and desert breakdowns and will dispatch a tow truck or assistance team to your location, whether on a major road or a remote desert track. Our team is equipped with GPS tracking and knows Dubai’s roadways and desert routes, so we’ll find you quickly and get you safely to your destination or a nearby repair shop.
Remember: never try to walk for help in the desert — let our experts come to you.